Innovaro Technology Completes Full Cisco Meraki Upgrade for Active Hospitality at Easthampstead Park and Gorse Hill Hotel.

Background

Active Hospitality, a leading hospitality management company overseeing a portfolio of luxury hotels, identified the need to modernise its IT infrastructure to better support operational efficiency and enhance the guest experience. With increasing demand for fast, reliable connectivity and the need for robust network security, Active Hospitality partnered with Innovaro Technology to deliver a comprehensive upgrade across multiple properties.

The scope of the project included the complete replacement of legacy firewalls, network switches, and wireless access points, upgrading to the latest Cisco Meraki technologies — including Wi-Fi 6 APs for next-generation wireless performance.

Objectives

• Enhance Guest Connectivity: Provide faster, more reliable wireless internet access.
• Increase Network Security: Upgrade perimeter and internal defences using Cisco Meraki firewalls.
• Improve Network Management: Centralize control and monitoring with Meraki’s cloud-based dashboard.
• Minimise Operational Impact: Complete all upgrades with no disruption to hotel guests or daily operations.

Solution

Innovaro Technology devised a phased rollout plan, carefully coordinating with Active Hospitality’s IT and operations teams. The upgrade included:

• Firewall Replacement: Deployed Cisco Meraki MX Series firewalls for secure, high-performance internet access.
• Switch Upgrades: Installed Meraki MS Series switches to improve internal network performance and reliability.
• Wi-Fi 6 Deployment: Rolled out Meraki MR Series Wi-Fi 6 access points to support higher device density and faster wireless speeds.
• Cloud-Based Management: Configured and optimized Meraki’s centralized dashboard, providing real-time visibility and streamlined troubleshooting across all locations.

All work was conducted during low-traffic periods and in close coordination with property management to ensure a seamless experience for guests.

Results

• Zero Guest Disruption: All upgrades were completed without impacting the guest experience.
• Enhanced Network Performance: Significant improvements in Wi-Fi coverage, speed, and reliability.
• Strengthened Security Posture: Modernized firewall and switch infrastructure, increasing resilience against cyber threats.
• Streamlined Management: Active Hospitality’s IT team can now monitor and manage networks remotely across all properties with ease.

Client Testimonial

“Innovaro Technology delivered exactly what they promised, a seamless, efficient upgrade across our properties. Their team worked around our operational needs flawlessly, ensuring there was no disruption to the guest experience. The improvements to our network performance and security have been outstanding. I couldn’t be happier with how smoothly the project was handled.”

Jonny Aspland Robinson, IT Director, Active Hospitality

Conclusion

Through careful planning, expert execution, and close collaboration, Innovaro Technology successfully transformed Active Hospitality’s network infrastructure with minimal impact on operations. Thanks to the full Cisco Meraki upgrade, Active Hospitality is now well-positioned to meet the growing technology demands of modern travellers while safeguarding their internal systems for the future.