Innovaro Technology Completes Network Expansion from the White Hart Hotel to Leigh Pemberton House & Castle Hill Townhouses
Background
The White Hart Hotel, a prestigious property located in the historic heart of Lincoln, required a sophisticated solution to extend its existing network infrastructure to nearby properties—Leigh Pemberton House and Numbers 6 & 7 Castle Hill. These locations include a range of unique accommodation, from Grade I listed bedrooms to a four-bedroom townhouse, each offering high-end guest experiences. The challenge: maintain seamless connectivity and unified services across disparate heritage buildings without the disruption of extensive cabling works.
Objectives
- Historical Constraints: Leigh Pemberton House and Castle Hill properties are heritage-listed buildings, placing strict limits on structural alterations.
- Guest Experience: Guests needed consistent, secure, and high-speed connectivity across all buildings, including access to services like room service and internal telephony.
- Unified Network: The solution had to ensure a single login experience and centralised management for ease of guest use and administrative control.
Solution
Innovaro Technology designed and deployed a high-performance point-to-point wireless bridge between The White Hart Hotel and the nearby properties. This solution enabled the extension of the hotel’s robust Aruba infrastructure without the need for invasive installations.
Key elements of the solution:
- Point-to-Point Wireless Link: Provided a reliable and high-speed connection between the hotel and remote properties, minimising latency and maximizing throughput.
- Aruba Network Extension: By leveraging the existing Aruba backbone at The White Hart Hotel, Innovaro extended secure LAN, Wi-Fi, and VoIP services into Leigh Pemberton House and Castle Hill properties.
- Unified Access: Guests benefit from a single sign-on experience, regardless of which building they are staying in.
- Integrated Telephony: Internal telephony was extended to all buildings, allowing guests to contact reception or order room service directly.
Results
- Seamless Guest Experience: Whether staying in the hotel, a historic suite in Leigh Pemberton House, or the townhouses on Castle Hill, guests enjoy uninterrupted connectivity and services.
- Minimal Disruption: The wireless link avoided the need for invasive infrastructure work, preserving the architectural integrity of the heritage sites.
- Operational Efficiency: Hotel staff can manage the entire network from a centralized platform, with full visibility and control across all properties.
- Futureproofing: The scalable solution allows for future expansions or upgrades without requiring major rework.
Testimonial
Innovaro Technology delivered precisely what we needed—on time, on budget, and with exceptional professionalism. Their approach allowed us to modernise our guest experience without compromising the character of our heritage properties. Guests now move seamlessly between our buildings, enjoying consistent connectivity and instant access to hotel services. This was a critical project for us, and Innovaro’ s expertise made it a complete success.
William Taylor - Project Director, Luxury Hotel Management
We are delighted with the work carried out, our assigned Project Manager Chris and the technical team did a great job.
Conclusion
Innovaro Technology delivered a successful firewall upgrade, replacing legacy SonicWall equipment with a modern Cisco Meraki solution. The hotel now benefits from enhanced security, streamlined network management, and a future-proofed IT infrastructure that supports both guest satisfaction and operational efficiency.
