Transforming clients Security Posture with a 92% Secure Score
Client Overview
We worked with one of our clients who are a professional services company with a growing digital footprint and an increasing need for robust cybersecurity.
As the organisation expanded its use of Microsoft 365, leadership recognised that their existing security configuration wasn’t keeping pace with modern threats.
When they approached us, their Microsoft Secure Score sat at
~45%, signalling significant room for improvement and potential exposure to avoidable risks.
The Challenge
- Strengthen their Microsoft 365 security baseline
- Reduce vulnerabilities without disrupting day to day operations
- Gain clarity on which security actions would deliver the highest impact
- Build a sustainable, manageable security posture for the future
Their internal team had limited time to navigate the hundreds of recommendations within Secure Score, and they wanted expert guidance to prioritise and implement the right controls.
Our Approach
We delivered a structured, collaborative programme that rapidly elevated our clients security posture while ensuring every change aligned with their operational needs.
1. Secure Score Assessment & Prioritisation
We began with a full review of our clients Microsoft 365 environment, mapping Secure Score recommendations against:
- Business impact
- Risk reduction value
- Implementation complexity
- User experience considerations
This allowed us to build a clear, actionable roadmap.
2. Identity & Access Hardening
We focused early on identity security—the foundation of modern cloud protection:
- Enforced MFA across all users
- Implemented Conditional Access policies
- Strengthened password and sign in risk policies
- Reduced legacy authentication exposure
These changes alone delivered a significant uplift in Secure Score and reduced the risk of account compromise.
3. Device & Endpoint Security Enhancements
We configured and deployed:
- Baseline device compliance policies
- Endpoint security baselines
- Improved patching and update governance
- Defender for Endpoint integrations
This ensured our clients devices were consistently protected and monitored.
4. Data Protection & Governance Improvements
To safeguard sensitive information, we introduced:
- Data Loss Prevention (DLP) policies
- Sensitivity labels and auto labelling rules
- Improved sharing and access controls
These measures helped our client better control how data is accessed, shared, and stored.
5. Ongoing Monitoring & Knowledge Transfer
We didn’t just implement changes—we ensured our clients team understood them. We provided:
- Documentation
- Admin training
- A roadmap for future improvements
This empowered our client to maintain and build on their new security posture.
The Results
In just a short engagement, our clients Secure Score increased from
~45% to 92%, representing a dramatic improvement in their overall security maturity.
Key Outcomes
| Benefit |
Impact |
| Significantly reduced risk exposure |
Identity, device, and data protections now aligned with best practices |
| Stronger defence against modern threats |
MFA, Conditional Access, and endpoint security greatly reduced attack surface |
| Improved visibility and control |
Our client now has clear insight into their security posture and ongoing recommendations |
| Future‑ready security foundation |
Policies and baselines ensure long‑term resilience and easier scaling |
| Empowered internal team |
Training and documentation enable our client to manage and evolve their security confidently |
Client Impact Summary
Our client now operates with a security posture that matches their ambitions. By transforming their Secure Score from 45% to 92%, they’ve dramatically reduced risk, improved operational confidence, and built a foundation for secure growth.
This project demonstrates how targeted, expert led improvements can deliver rapid, measurable security gains without overwhelming internal teams.
